Privacy Policy
Your privacy is important to us. This policy explains how DigitalDesigners Agency collects, uses, and protects your personal information.
Last updated: December 2024
DigitalDesigners Agency ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website digitaldesigners.company and use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Introduction & Scope
This Privacy Policy applies to all information collected through our website (digitaldesigners.company), related services, mobile applications, and any other digital platforms operated by DigitalDesigners Agency. This policy covers our data collection practices, usage of information, and your rights regarding your personal data.
By using our services, you consent to the data practices described in this policy. We reserve the right to update this privacy policy at any time, and we will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Our services are designed for businesses and individuals seeking professional design and digital marketing solutions. We handle personal information responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, phone number, and postal address
- Company name, job title, and professional information
- Payment information and billing details
- Communication preferences and marketing consents
- Project requirements, briefs, and creative preferences
- Feedback, testimonials, and survey responses
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address, browser type, and device information
- Pages visited, time spent on pages, and click-through rates
- Referring website information and search terms
- Cookies and similar tracking technologies data
- Location information (approximate, based on IP address)
Third-Party Information
We may receive information about you from third-party sources, including social media platforms, business partners, and analytics providers, to enhance our understanding of your preferences and improve our services.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Provision: Delivering design services, creating marketing materials, and managing client projects
- Communication: Responding to inquiries, providing customer support, and sending service-related notifications
- Marketing: Sending promotional materials, newsletters, and updates about our services (with your consent)
- Website Improvement: Analyzing usage patterns to enhance user experience and optimize our digital platforms
- Legal Compliance: Meeting regulatory requirements and protecting our legal interests
- Business Operations: Processing payments, managing accounts, and conducting business analysis
- Security: Detecting and preventing fraud, abuse, and security incidents
We process your information based on legitimate business interests, contractual necessity, consent, or legal obligations, depending on the specific use case.
4. Information Sharing and Disclosure
We Do Not Sell Personal Information
DigitalDesigners Agency does not sell, rent, or trade your personal information to third parties for their marketing purposes.
Limited Sharing Scenarios
We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist in our business operations (hosting, analytics, payment processing)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: With your explicit consent for specific purposes
- Protection: To protect our rights, property, or safety, or that of our users or others
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers, in accordance with applicable data protection laws.
5. Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Technical Safeguards: SSL encryption, secure servers, firewalls, and regular security updates
- Access Controls: Restricted access to personal data on a need-to-know basis
- Employee Training: Regular privacy and security training for all staff members
- Regular Audits: Periodic security assessments and compliance reviews
- Incident Response: Established procedures for detecting and responding to security incidents
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our protection measures.
6. Your Rights and Choices
Access and Portability
You have the right to request access to the personal information we hold about you and to receive your data in a portable format.
Correction and Updates
You can request corrections to inaccurate or incomplete personal information we have about you.
Deletion
You have the right to request deletion of your personal information, subject to certain legal and contractual obligations.
Marketing Communications
You can opt out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
Cookie Preferences
You can control cookies through your browser settings and our cookie preference center. Please note that disabling certain cookies may affect website functionality.
Data Protection Authorities
If you are located in the European Economic Area, you have the right to lodge a complaint with your local data protection authority if you believe our processing of your personal information violates applicable law.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content and advertisements
- Improve website functionality and performance
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality. We respect your privacy choices and provide transparent information about our use of tracking technologies.
8. Contact Information
Data Protection Officer
If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:
DigitalDesigners Agency
115 W 18th St, New York, NY 10011, United States
Phone: +1 212 645 4590
Email: [email protected]
Business Hours: Mon-Fri: 9:00-18:00
Exercise Your Rights
To exercise any of your rights regarding your personal information, please contact us using the information above. We will respond to your request within the timeframe required by applicable law.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated policy.
This Privacy Policy is effective as of the date stated above and governs our collection, use, and disclosure of your personal information.